Club Order Agreement
The DATE your suits are needed must be indicated at the time of the club suit purchase. Club orders are arranged in a first come, first serve basis as well as by competition schedule. Delivery time of any additional suit will be dependent on the urgency or the current customer demand.
Orders placed during the months of August to September will have a delivery time of 2 - 6 weeks, October to February 8 - 12 weeks. March to June 2 - 6 weeks.
Club orders must be paid through the club. Jagwear will accept Visa, MasterCard, club cheques or certified cheques. A deposit of 50% must be received before an order goes into production. The remaining balance must be received by Jagwear before the order is shipped. Special orders (i.e., additional suits) will be charged in full at the time the order is placed. Rush orders are subject to an additional fee up to $20.00 plus HST per athlete.
Jagwear does not charge set up fees! The price is a reflection of the custom design and is dependent on the type, the intricacy and the number of rhinestones on the suit. Any changes in the design may change the price, which will be confirmed before the start of the production. Please note, however, Jagwear will not copy other companies' designs due to courtesy and copyright regulations.
Please contact Jagwear by phone, locally at (905) 814-9363 or, long-distance at
1-888-524-9327 or by email at email@example.com for a consultation or to book an appointment to discuss your design and fabric options.
Please note that combining a white or light coloured fabric with a dark colour fabric may result in colour transference. Perspiration and deodorant often contribute to colours bleeding, especially when the two colours meet under the arm. Colour transference can also occur between warm up shorts and light colour garments. Carefully select your fabric colour combinations and follow the washing instructions provided with the suit.
" Hologram" and "Mystique" fabrics show wear in areas of the garment like armpits, between the legs and sometimes on the body of the suit from friction, deodorant and sweat. This type of wear is normal. Some athletes have this happen on the first wearing. Jagwear cannot accept returns on orders due to colour transference or normal wear of the fabric.
The photos of the fabrics on the website may not be an exact match to the actual fabric colours. For best results, please request fabric swatches and discuss designs before placing an order or set up an appointment to see the fabric choices on site.
Please follow our sizing chart carefully. All athletes must be measured in a body suit to ensure proper fitting, whether it is a sleek competitive suit or a competitive suit with growing room. Included please find a link to the measuring chart on our website as well as a link to the instructions on how to measure: http://www.jagwearleos.com/sizing-charts.html http://www.jagwearleos.com/sizechart.html
The feel of a high cut, sleek competitive suit is very different from a competitive suit with growing room, you must indicate the way you want them to fit before placing your order. Jagwear will replace or alter any suits at no cost that do not fit due to our mistake. If wrong instructions are sent to Jagwear, any alteration costs, shipping, or a new suit is the responsibility of the club. If alterations are required to a suit after is has been worn, the suit must be laundered before being returned to Jagwear. A $10.00 laundering fee per garment will be issued if the suit is not clean.
*Any returns or alterations must but be done within 30 days of receipt of your order. We suggest the athletes try on the suits immediately for coaches approval to avoid missing the 30 day deadline.
All orders must be received by email directly through the website. The athletes' names, measurements and competition level is required on the order forms provided to ensure complete information as well as the correct spelling of the athlete's name. Confirmation of the order will be sent to the club's contact person as soon as Jagwear has received the order. Incomplete orders will not be processed. Once the payment has been received and the order is in production, Jagwear can only add to your order. If a suit has been cut the club will be charged for that suit.
If you have any questions or concerns, please feel free to contact Jagwear by phone local (905) 814-9363 or long distance (1-888-524-9327) during regular business hours or by email firstname.lastname@example.org at any time. A Jagwear Representative will get back to you as soon as possible.
We look forward to doing business with you!